Career Opportunities

  • The Alpha Suites

    JOB DESCRIPTION:

    The Front Office Associate will be responsible for the front office of The Alpha Suites, the newest premiere 250-room luxury hotel/serviced residence in the heart of the Makati Central Business District. He/she will engage in the operations of The Alpha Suites including but not limited to the following:

    • Ensure and provide a high standard of client service by displaying friendly, responsive, courteous and effective communication
    • Assist guests during check-in and check out procedures
    • Prepare guests' bills; calculate final bills and receive payment
    • Resolve complaints in an appropriate and timely manner
    • Assist with the daily efficient operation by ensuring product brochures are current and available to members at all times.
    • Assist with the daily incoming email and telephone inquiries, ensuring timely and efficient response is delivered
    • Ensure guest needs are met; sending them supplies when they request them, and even storing their valuables.
    • May also provide wake-up calls for guests in the morning and even arrange transportation for  guests

     QUALIFICATIONS:

    • Candidates capable of holding night shifts are preferred.
    • Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
    • At least 1 year of working experience in the related field is required for this position.
    • Preferably 1-4 years experienced employee specialized in Hotel Management/Tourism Services or equivalent.

    Apply Now >

    JOB DESCRIPTION:

    The Concierge Associate is the point of contact for hotel guests of The Alpha Suites, the newest 250-room luxury hotel/serviced residence in Makati. They are entrusted in managing customer requests and queries and in ensuring that each guest has a memorable stay. They are expected to do the following:

    • Make reservations for restaurants, spas, shows and special events
    • Arrange transportation request of guests
    • Acts as the hub for guest activity planning
    • Handle mails and messages of guests and reply promptly to the issues concerned
    • Suggest restaurants, shopping location, spas, health services and other places of interest for the guest in the area
    • Act as tour consultants and guide guests on special services offered
    • Maintain confidentiality of any information of the guests and keep it only to the knowledge of hotel management
    • Taking care of guest essentials and belongings

     

    QUALIFICATIONS: 

    • Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
    • At least 1 year of working experience in the related field is required for this position.
    • Preferably 1-4 years Experienced Employee specialized in Hotel Management/Tourism Services or equivalent.

    Apply Now >

    JOB DESCRIPTION:

    The Hotel Sales Executive will be responsible for sales for this 250-room luxury hotel/serviced residences in Makati. He/she will engage in all aspects of hotel sales, including, but not limited to:

    • Product presentation
    • Sales calls
    • Attending hospitality trade exhibits and conferences
    • Assisting with negotiation of contracts and packages
    • Strong communication skills
    • Focused on achieving goals
    • Network development
    • Sales planning
    • Knowledge of current hospitality industry trends

    The Sales Executive will report to the Sales Director and work closely with other hotel leaders. 

    QUALIFICATIONS

    • Candidate must possess at least Bachelor's/College Degree in Commerce, Hospitality/Tourism/Hotel Management or equivalent.
    • At least 1 year of working experience in the related field is required for this position.
    • Preferably Supervisor/5 years & Up Experienced Employee specialized in Sales - Corporate or equivalent.

    Apply Now >

     

     

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